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PRIVACY POLICY

HOW WE USE INFORMATION

We may use the information we collect to respond to inquiries and consultation requests, schedule and manage appointments, communicate with clients and prospective clients, provide salon services and customer support, process or facilitate payments and deposits, maintain appropriate client and business records, and improve the overall customer experience.

 

We may also use information to understand how visitors interact with our website, evaluate website traffic and performance, measure the effectiveness of our marketing and advertising efforts, conduct audience measurement or remarketing where applicable, send marketing communications where permitted by law, maintain the security and functionality of our website and systems, comply with legal obligations, and protect the rights, safety, property, and interests of House of 39 and others.

COOKIES, ANALYTICS & ADVERTISING

House of 39 and certain third-party service providers may use cookies, pixels, tags, scripts, and similar technologies to operate our website, provide essential functionality, understand visitor behavior, measure website and marketing performance, and support advertising activities.

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Some technologies are necessary for website security, navigation, forms, and other basic functions. Others may be used to understand how visitors discover and navigate our website, which pages receive the most engagement, and how the site performs. Where enabled, advertising technologies may also be used to measure ad performance, determine whether advertising contributed to website activity, create or measure advertising audiences, support remarketing, and provide advertising that may be more relevant to users.

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You may be able to limit, block, or delete cookies through your browser settings or through privacy controls made available on our website. Disabling certain technologies may affect some website features or functionality.

GOOGLE ANALYTICS & GOOGLE ADVERTISING

House of 39 may use Google Analytics, Google Ads, and related Google measurement and advertising technologies to better understand website activity and evaluate the performance of our marketing efforts.

 

Google Analytics may collect information about website sessions, browser and device information, approximate location, referral sources, pages visited, and interactions with our website. Where Google advertising features are enabled, House of 39 and Google may also use first-party cookies or identifiers together with Google advertising cookies or other identifiers to measure website and advertising performance, understand how visitors reached our website, measure advertising conversions, create or evaluate advertising audiences, conduct remarketing, and provide advertisements that may be more relevant to users.

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Information collected through Google services is processed in accordance with Google's applicable policies. For additional information about how Google handles information, please review the Google Privacy Policy.

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Users may manage certain personalized advertising preferences through Google My Ad Center / Ads Settings and may also use the Google Analytics Opt-out Browser Add-on, where supported, to limit certain information from being shared with Google Analytics.

HOW WE SHARE INFORMATION

House of 39 does not sell personal information to third parties in exchange for monetary compensation.

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We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide our services. These providers may include Wix and other website technology providers, appointment and scheduling platforms, payment processors, email or communication providers, analytics providers, advertising and marketing platforms, social media platforms, hosting, IT and security providers, and professional advisers or business service providers.

 

We may also disclose information when required by law, in response to legal process or governmental requests, when necessary to protect our rights, safety, property, or security, or in connection with a merger, acquisition, reorganization, financing, sale, or transfer of all or part of our business.

 

Certain privacy laws may define some uses of advertising or analytics technologies as “sharing” personal information even when no money is exchanged. Where applicable, House of 39 will provide the privacy rights and choices required by law.

DATA RETENTION & SECURITY

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate client and business records, fulfill legal, accounting, or regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

 

House of 39 uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

YOUR PRIVACY CHOICES & RIGHTS

Depending on applicable law and where you reside, you may have certain rights regarding your personal information. These rights may include the ability to request access to information we maintain about you, request correction of inaccurate information, request deletion of certain information, withdraw certain forms of consent, or opt out of certain types of processing where applicable.

 

You may also manage cookies through your browser or available website privacy controls, adjust personalized advertising preferences through Google My Ad Center / Ads Settings, use Google's Analytics opt-out tools where supported, and unsubscribe from promotional emails by using the unsubscribe link included in those communications.

 

Even if you choose not to receive marketing communications, we may still send messages relating to appointments, consultations, payments, policies, customer service, or other transactional or service-related matters.

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To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

THIRD-PARTY SERVICES & CHILDREN'S PRIVACY

Our website may contain links to or interact with third-party websites and services, including social media platforms, scheduling systems, payment providers, and other technology services. These third parties operate under their own terms and privacy policies, and House of 39 is not responsible for their privacy practices.

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Our website is not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

INFORMATION WE COLLECT

When you contact us, request a consultation, schedule an appointment, or communicate with House of 39, we may collect information you voluntarily provide, including your name, email address, phone number, appointment or consultation information, service interests and preferences, referral source, messages, and other information you submit. We may also collect information necessary to manage appointments, deposits, cancellations, payments, and our ongoing client relationships.

 

If payment information is required, it may be collected and processed by third-party booking or payment service providers. House of 39 may not directly store complete credit or debit card information when payment processing is handled by a third party.

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When you visit our website, certain information may also be collected automatically through cookies, pixels, tags, analytics tools, and similar technologies. This information may include your IP address, browser and device information, approximate geographic location, pages viewed, website interactions, referring website or traffic source, date and time of visits, duration of visits, and advertising or analytics identifiers.

CHANGES TO THIS PRIVACY POLICY & CONTACT INFORMATION

House of 39 may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, services, or applicable legal requirements. When changes are made, we may update the “Last Updated” date shown at the top of this page.

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If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided to House of 39, please contact us at:

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House of 39

40 Tavernier Dr, Suite B

Ponte Vedra, FL 32081

Email: Info@houseof39.com

Phone: 904.707.7139

Website: Houseof39.com

Effective Date: September 1, 2026

Last Updated: September 1, 2026

House of 39 (“House of 39,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit houseof39.com, contact us, request a consultation, schedule an appointment, or otherwise interact with House of 39.

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